Shipping policy

At Klynza, we aim to get your order to you as quickly and safely as possible.

Processing Time

Orders are processed within [1-2] business days after payment or order confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time

Once shipped, delivery typically takes [3-5] business days depending on your location within Pakistan. Remote areas may take slightly longer.

Shipping Charges

Orders below Rs.[2499]: shipping fee of Rs.[250] applies

Orders above Rs.[2499]: free delivery

Cash on Delivery (COD)

COD is available across Pakistan. Please have the exact amount ready for our courier partner at the time of delivery.

Order Tracking

Once your order ships, you'll receive a tracking number via [SMS/email/WhatsApp] so you can follow your delivery status.

Delays

While we do our best to meet estimated delivery times, delays may occasionally occur due to courier issues, weather, or high order volume. We appreciate your patience and will keep you updated if this happens.

Damaged or Lost Packages

If your package arrives damaged or doesn't arrive at all, contact us at klynzacleans@gmail.com with your order number and we'll resolve it promptly.

Contact Us

For any shipping questions, reach out at klynzacleans@gmail.com.